All standard orders will be shipped 4 to 5 business days of confirmation from our team that they have received your order. If your order includes an item that we indicated will be shipped later, we will only ship the entire order out together once the item arrives.

Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. If you send them back to us for a return, we will not be able to process a refund. If you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order.

We’re happy to send you the right size and do an exchange! Otherwise, we only replace items if they have arrived defective or damaged. If you need to exchange it for the same item in a different size, send us an email at info@thesouthernstork.co.